Privacy Policy

Shree Mahakal Mandir Trust ("Trust," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our official website for booking online poojas, donations, and other spiritual services.

1. Information We Collect

We may collect the following types of information when you register, make a booking, or donate:

• Full name, age, gender, gotra, and Aadhaar/Passport number for official temple verification.:
• Email address, mobile number, and physical billing/shipping address.:
• Payment history, donation amount, and PAN card number (specifically required for generating 80G tax exemption certificates).:
• IP address, device type, and browser information collected via standard cookies to improve user experience.:

2. How We Use Your Information

The information collected is used strictly for the following spiritual and administrative purposes:

• To process online Bhasma Aarti and Darshan bookings and generate valid entry QR codes.
• To perform Sankalp during poojas using your name and Gotra.
• To process donations and issue legally valid 80G tax exemption certificates to your email.
• To send OTPs, booking confirmations, and important administrative updates regarding Temple timings.
• To ship Prasad or items purchased from the Temple Shop to your address.

3. Data Sharing & Security

We do not sell, rent, or trade your personal information. Your data is only shared with authorized third parties strictly involved in fulfilling your request (such as payment gateways for processing transactions, and courier partners for delivering Prasad). The Mahakal Mandir Website uses industry-standard 256-bit SSL encryption to protect your data during transmission.

4. CCTV & Physical Security

Please note that for the safety of devotees and temple security, the entire Mahakal Mandir complex, including the Mahakal Lok Corridor, is under 24/7 CCTV surveillance. Footage may be shared with local law enforcement (Ahmedabad Police) if required for security purposes.

5. Your Rights

As a registered devotee on our portal, you have the right to access the personal information we hold about you, review your donation history, and update your communication preferences through the User Dashboard. Note that certain data (like donation records) must be retained for mandatory legal and tax compliance in India.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to the administrative office: